We appreciate your interest in our website and assure you that we are committed to protecting your privacy. In the following we will set out the basis on which your data will be processed by us.
We will store access data in server log files
You can access and browse our website without disclosing personal information. Data storage in our server log files is limited to access data such as file names, retrieval date and time, data volume transmitted and provider details. These data are collected for the sole purpose of operating our website effectively and provide you the best possible experience with our products and services. They do not allow us to determine your identity.
We will collect data for order processing and creating your customer account
We only gather personal data that you have voluntarily disclosed to us for carrying out our obligations arising from contracts between you and us, for providing you with information requested via our contact form or by email and for the purpose of creating a customer account. We only use data collected on our forms. Any information disclosed to us will only be used for processing your enquiries and orders. Your contact information will remain on our order processing software unless you request for it to be deleted. You are at any time entitled to request deletion of your customer account by using our contact-us options or by using the delete-my-account function in your customer account.
We may share your information with selected third parties for the purpose of fulfilling our contractual obligations
In order to ensure delivery of your order, we will share information with freight forwarders/shipping companies to the extent necessary for order fulfilment. In order to process payment we will disclose only the data reasonably needed for this purpose to the financial institution charged with payment transactions and, if applicable, to the payment service provider authorised by us or selected by you on the order form.
We will use your data when you subscribe to our e-mail newsletter
When you choose to subscribe to our newsletter, we will only use the data required for this purpose and transmitted by you on a separate form in order to mail our newsletter to you. You can unsubscribe from our newsletter anytime by sending a message to the contact option below or by clicking on the link provided in our newsletter.
We may use your data for direct mail advertising/your opt-out rights
Apart from retaining your first and last name and your address for mailing campaigns we reserve the right to record additional information - as far as disclosed in the course of our contractual relationship - such as your title, academic degree, year of birth, profession, industry sector and company name and consolidate this data into lists which we will use for our own marketing campaigns, e.g. for sending you attractive offers or product-related information by post. You have the right to ask us anytime not to store and use your data for the purposes specified above by sending a message to the contact option below.
Use of Google Analytics for the purpose of web analysis
In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link: http://tools.google.com/dlpage/gaoptout?hl=en
For browser plug-in alternatives to prevent data collection via Google Analytics click this link: click here An "Opt-out Cookie" shall then be applied to your website which shall prevent any future collection of your data when visiting this website. Once you delete your cookies, you are no longer automatically logged on when you go to that site.
Your rights and contact
You have a right to free information about your stored data, and a right to rectify, block or delete this data if necessary. If you have any further questions regarding the collection, processing or use of your personal data, please contact us. The same applies to your wish to be informed about, to block, delete and correct your personal data and for the revocations of your consent. The contact address can be found in our “Legal Information”.